Approach towards Quality Improvement in Public Healthcare Facilities

Latest developments in India's health-care ecosystem necessitate new and adaptable techniques to improve results and eliminate inefficiency. Design Thinking is a creative problem-solving technique that harnesses ideas from end-users of new goods, services, and experiences to generate best-fit solutions that are swiftly prototyped and iteratively improved.

When compared to traditional problem-solving methodologies in health care and other public health-related disciplines, Design Thinking results in more successful and long-term interventions. Design Thinking has improved patient, provider, and community satisfaction, and in public health, it has boosted efficiency and collaboration in intervention implementation.

  • Evidence demonstrates that in order to boost productivity and solve inefficiencies, the health care personnel must be innovative.
  • Innovation is especially difficult in public health because issues are often complicated, dynamic, and context-specific, and they can occur rapidly and unexpectedly, necessitating quick and efficient answers.
  • However, existing health care and public health educational paradigms give little instruction in creative thinking and innovative abilities.
  • As a result, traditional public health education may be supplemented with new, non-linear, adaptable, and cost-effective techniques.
  • Design Thinking is one such tool; it is an innovative approach to problem solving that uses insights from end-users of new products, services, and experiences to develop best-fit solutions that are rapidly prototyped and iteratively refined so that they can be deployed quickly and cost-effectively.
  • It is a "human-centric" method that entails developing solutions together with target audiences, empathising, producing a clear and brief issue statement, creative brainstorming, and low-fidelity prototype.
  • Design Thinking guides the early stages of innovation by eliciting profound empathy for users and a thorough grasp of the difficulties they face.

Although significant advances in science and technology, the Indian health-care system continues to suffer from widespread inefficiencies, such as unequal access, inconsistent quality, and exorbitant expenditures in comparison to other nations.

Our Focus Areas

Health

Education

Livelihood

Disaster Management

Team-Based Goals and Incentives

Raah-e-Najaat worked with local hospitals and non-governmental organisations (NGOs) to arrange and facilitate training sessions for Front Line Workers (FLW) at health sub centres and improving public healthcare services.

  • Increasing the community's connection to the main healthcare system.
  • FLWs get continual training and supportive supervision.
  • Increasing ASHA and AWW collaboration and coordination.
  • Reviewing and planning FLW initiatives based on community needs indicated through data obtained during home visits.
  • Implementing the Team Goals and Incentives (TGI) innovation to boost their motivation and job performance by leveraging the power of incentives, teamwork, and goal setting.
  • 5 Steps strategy to achieve desire results, 1. Learn 2. Define 3. Ideate 4. Prototype 5. Test

A Digital Scale for Weighing Newborn Babies

Assessing A Newborn's Weight

A baby's birth weight is an important indicator of health. The average weight for full-term babies (born between 37 and 41 weeks gestation) is about 7 pounds (3.2 kg). In general, small babies and very large babies are more likely to have problems. Newborn babies may lose as much as 10% of their birth weight. This means that a baby weighing 7 pounds 3 ounces at birth might lose as much as 10 ounces in the first few days. On monthly hospital visits, the Raah-e-Najaat team collaborates with a monitoring team to detect, follow, and care for babies with very low birth weight. The adoption of a basic and inexpensive tool—a digital scale—is a significant component of this invention, boosting the ANM's accuracy in estimating the weight of babies soon after birth

  • Establishing correct weights to assist ANMs, ASHAs, and AWWs in providing particular care to low birth weight newborns during the first critical weeks of their lives.
  • Coordination with all FLWs in the family's neighbourhood to ensure that follow-up visits and advice on these life-saving subjects are scheduled